Privacy Policy
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information
b. Non-Personal Information
- IP address
- Browser type
- Device information
- Pages visited on our website
- Cookies and usage data
2. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our HVAC services.
- Process payments and manage billing.
- Respond to inquiries and provide customer support.
- Send promotional materials, special offers, and service updates (if you opt-in).
- Comply with legal obligations and enforce our terms and conditions.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information with:
- Service Providers: Third-party vendors that assist in our operations (e.g., payment processors, IT support).
- Legal Authorities: When required to comply with applicable laws, regulations, or legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of company assets.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your user experience. Cookies help us analyze site usage, remember preferences, and provide relevant advertisements. You can manage or disable cookies through your browser settings.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online data transmission or storage system can be guaranteed to be 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving promotional communications.
- Restrict or object to the processing of your data.
- Request a copy of your data in a portable format.
To exercise these rights, please contact us at [email protected].
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies before providing any personal information.
8. Children's Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will promptly delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Comfort Plus Heating and Air Conditioning Inc.
100-1628 Kebet Way, Port Coquitlam, BC, V3C 5W9
604-554-7587
[email protected]
Thank you for trusting Comfort Plus Heating and Air Conditioning Inc with your personal information. Your privacy is our priority.
